Home > Fare Rule Guides 

Fare Rule Guides

 PNG Air Fare Rules Guide 2020    eff. 01 Dec 2019

FARE NAME

CORPORATE ADVANTAGE

FLEXI

VALUE

THE WILD FARE

FARE CLASS

Q

L/T

V/B

W

FLIGHT OR DATE CHANGE

Permitted at any time up to 1 hour prior to departure

Permitted at any time up to 1 hour prior to departure

Permitted at any time up to 24 hours prior to departure

Permitted at any time up to 48 hours prior to departure

FLIGHT OR DATE CHANGE FEE

FREE

PGK110 per passenger for each flight segment changed

PGK110 per passenger for each flight segment changed

PGK110 per passenger for each flight segment changed plus upgrade to higher fare

NAME CHANGE

Not permitted

Not permitted

Not permitted

Not permitted

RE-ROUTING

Re-routable (less administration fee of PGK110)

Not permitted

Not permitted

Not permitted

REFUND

Refundable (less administration fee of PGK110) up to 14 days after scheduled departure

Non-refundable

Non-refundable

Non-refundable

NO SHOW

PGK165 –  14 day period in which to rebook or fare is forfeited

PGK165 –  14 day period in which to rebook or fare is forfeited

Failure to check in for the flight by the deadline, or not showing up for the flight, will result in loss of the fare

Failure to check in for the flight by the deadline, or not showing up for the flight, will result in loss of the fare

CANCEL BOOKING (HOLD IN

CREDIT)

Permitted up to 14 days after scheduled departure

Permitted up to 14 days after scheduled departure

Permitted at any time up to 24 hours prior to departure

Permitted at any time up to 48 hours prior to departure

CHILD (2-11 YEARS) DISCOUNT

25%

25%

25%

25%

PAYMENT DEADLINE

Within 24 hours of making the booking

Within 24 hours of making the booking

Within 24 hours of making the booking

Instant Purchase

Through fares are available on some routes for same day connections. Usual fare rules apply. No stopover permitted. 

Fare Rules Effective 01 December 2020

Flight and date changes are permitted at any time up 1 hour prior to departure and no change fee is payable. If the fare for the new booking is higher than the original fare, the difference in fare must be paid at the time of changing the booking. Name changes are not permitted. Re-routing is permitted. An administration fee of PGK110.00 will apply if the ticket is re-routed plus any difference, if applicable, between the fare for the new booking and the original fare. Where the new fare is less than the original fare paid, the difference may be refunded or used as payment towards the administration fee. The fare is fully refundable up to 14 days after the scheduled departure time (a refund administration fee of PGK110.00 per passenger applies) or the amount may be held in credit for further travel for up to 12 months from the date of issue of the original ticket. Full payment must be made within 24 hours of making the booking. Failure to check in by the deadline, or not showing up for the flight (no show) will incur a fee of PGK165.00 per passenger payable at the time of rebooking, or deducted from any refundable fare amount. Rebooking after no show must occur within 14 days or the fare will be forfeited. Children (2-11 years) pay 75% of the full adult fare. Infants (under 2 years) who do not occupy a seat pay a surcharge but no fare. Infants occupying a seat pay 75% of the full adult fare

Flight and date changes are permitted up to 1 hour prior to departure. The new fare must be of equal or higher value than the original fare. A change fee of PGK110.00 will apply for each passenger for each flight segment changed plus any difference, if applicable, between the fare for the new booking and the original fare. The change fee and any difference in fare must be paid at the time of changing the booking. The original fare remains non-refundable. Name changes are not permitted. Re-routing is not permitted. The fare is not refundable but the amount may be held in credit for further travel for up to 12 months from the date of issue of the original ticket. Full payment must be made within 24 hours of making the booking. Failure to check in by the deadline, or not showing up for the flight (no show) will incur a fee of PGK165.00 per passenger in addition to a change fee, payable at the time of rebooking. Rebooking after no show must occur within 14 days or the fare will be forfeited. Children (2-11 years) pay 75% of the full adult fare. Infants (under 2 years) who do not occupy a seat pay a surcharge but no fare. Infants occupying a seat pay 75% of the full adult fare.

Flight and date changes are permitted up to 24 hours prior to departure. The new fare must be of equal or higher value than the original fare. A change fee of PGK110.00 will apply to each passenger for each flight segment changed plus any difference, if applicable, between the fare for the new booking and the original fare. The change fee and any difference in fare must be paid at the time of changing the booking. The original fare remains non-refundable. Name changes are not permitted. Re-routing is not permitted. The fare is not refundable, but, provided the cancellation occurs at least 24 hours prior to scheduled departure, the amount may be held in credit for further travel for up to 12 months from the date of issue of the original ticket. Full payment must be made within 24 hours of making the booking. Failure to check in by the deadline, or not showing up for the flight (no show) will result in loss of fare. Children (2-11 years) pay 75% of the full adult fare. Infants (under 2 years) who do not occupy a seat pay a surcharge but no fare. Infants occupying a seat pay 75% of the full adult fare

Flight and date changes are permitted up to 48 hours prior to departure. The new fare must be of higher value (upgrade) than the original fare. A change fee of PGK110.00 will apply to each passenger for each flight segment changed plus the difference between the fare for the new booking and the original fare. The change fee and difference in fare must be paid at the time of changing the booking. The original fare remains non-refundable. Name changes are not permitted. Re-routing is not permitted. The fare is not refundable, but, provided the cancellation occurs at least 48 hours prior to scheduled departure, the amount may be held in credit for further travel for up to 12 months from the date of issue of the original ticket. Full payment must be made at the time of booking.  Failure to check in by the deadline, or not showing up for the flight (no show) will result in loss of fare. Children (2-11 years) pay 75% of the full adult fare. Infants (under 2 years) who do not occupy a seat pay a surcharge but no fare. Infants occupying a seat pay 75% of the full adult fare

The carrier shall limit the number of passengers carried on any one flight at fares governed by these rules and some fares will not necessarily be available on all flights. The number of seats which the carrier shall make available at these fares on a given flight will be determined by the best judgement of the carrier